Total Systems, Inc.

Solutions Designed for Growth

 

Total Systems, Inc. is the leading provider of Integrated Productivity Applications, such as CRM, in Indiana.  We are the number one provider of Sage SalesLogix in Indiana and one of the top Sage SalesLogix and SageCRM providers in the Midwest.

888-999-8741 x1241

 

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TeleMagic Enterprise Software

General Features and Capabilities

 

Contact Management and user-customizable software that enables you to build better relationships.

 

Certified from 1987 on TeleMagic - Top 10 TeleMagic Reseller!

Call now for help: 888-999-8741 x1241

Local or remote assistance

 

TeleMagic for DOS Versions 11 and higher (single or multiuser)

TeleMagic for Windows Versions 1 and higher (single or multiuser)

 

Convert from TeleMagic to your CRM of choice

Convert to TeleMagic from your current contact manager

 

 

TeleMagic Enterprise (Windows) General Features
GLOBAL POWER FEATURES.
bullet Designed for networks or stand-alone PC’s (includes record locking)  
bullet Three-level relational contact database
bullet Full featured Activity Manager
bullet Built-in fax capability
bullet Wireless Messaging access integrated with e-mail, activities and the Contact Manager
bullet Built-in e-mail 
bullet Auto-dialer
bullet Branch Scripting with activity history generation and input fields linked to your contact records
bullet Sales Forecasting, including links to contact records and extensive reporting with graphs
bullet Spell Checker 
bullet Custom and quick reports
bullet Automation Server for dedicated print, fax, e-mail and wireless message processing 
bullet Import and export using popular file formats 
bullet Mail merge integration with Microsoft Word¨, WordPerfect¨, WordPad¨ and WordPro¨
bullet System and field-level security and password protection 
bullet Context-sensitive help
bullet Record and system synchronization through Data Synchronization Server with automatic packet transfer 
bullet Configurable toolbars 
bullet User-definable macros 
bullet TeleMagic contact import formats that include linked activities 
bullet Database Utility Program for system maintenance 
bullet Export to FoxPro, dBase III+, SDF, Delimited formats and user-definable formats 
bullet Year 2000 compliant 

FULLY CUSTOMIZABLE.

bullet Add your own fields and decide the number, type, length, placement and configuration 
bullet Field types include character, date, number, OLE, calculated, unique number counter, phone, fax, wireless messaging, FTP, e-mail, web, newsgroup, check box and notepad Easy-to-use Screen Designer to customize how information is displayed 
bullet Multiple views for each level - customize how each user views information 

CONTACT MANAGER.

bullet User-defined List Boxes allow rapid and consistent data entry 
bullet Data entry templates, default values, calculated fields and validity checking for any field 
bullet Powerful record search capability 
bullet Editable Browse window 
bullet Browse list of pending activities 
bullet Duplicate record checking 

ACTIVITY MANAGER.

bullet Scrollable daily, weekly and monthly views 
bullet Reschedule and re-prioritize using “drag and drop” 
bullet Single-click check-off of completed tasks 
bullet Associate Contacts with Activities and To-Do’s 
bullet Assign and view status of tasks assigned to others 
bullet View and modify other users’ schedules (with permission) 
bullet To-Do display includes indication of time until or past deadline, and completed items 
bullet Multi-day activity scheduling 
bullet Recurring activity scheduling 
bullet Scheduling conflict warnings 
bullet Automatically search for available time slots 
bullet Calendar security 
bullet Alarms with or without TeleMagic loaded 
bullet Activity Browse
Activity Archive 
bullet User-defined weekends and holidays 
bullet Group activity scheduling 
bullet Assign resources to activities 
bullet Reassign activities from one user to another user 
bullet Move groups of activities to a new time slot 
bullet Automatically create an activity for all contacts in a filter and assign them to one or more selected users 
bullet Configurable Activity Views 

WIRELESS MESSAGING.

bullet Send Wireless Messages to contacts or TeleMagic users, to all contacts in a filter, or to everyone in a user group 
bullet Send messages from the local workstation or from a dedicated server 
bullet Send Wireless Messages based on activities
bullet Maintenance screen for messages sent locally 

REPORT GENERATION.

bullet Standard reports on various areas of TeleMagic, such as faxing and sales forecasting 
bullet Activity reports including printout to popular “day planner” format 
bullet Envelope, label, and “rotary index” printing 
bullet Contact and Phone Lists 
bullet Quick reports for novice users 
bullet Configurable Reports Menu 
bullet Custom report writer including Report titles and summaries, Multiple fonts, pitches and styles, Page orientation and size selection, Calculated fields with input prompts, Full color illustration and OLE support, headers and footers by page and group, and Print Preview 

WORD PROCESSING.

bullet Supports Microsoft Word¨ 2.0, 6.0, 7.0, 97; Word Pro¨ 97; WordPerfect¨ 6.0, 7.0, 8.0; WordPad¨ 
bullet Base new documents on previously created templates 
bullet Share documents between users, or keep personal documents private 
bullet Link documents to contacts and create rollup lists of linked documents on contacts’ records 
bullet View lists of documents printed or faxed to a contact 

TeleMagic Enterprise General Features

E-MAIL.
bullet E-mail application can run independently from TeleMagic 
bullet Works with your existing MAPI e-mail server or as a stand-alone 
bullet Link e-mail messages to contacts in your TeleMagic database 
bullet Create rollup lists of messages linked to contacts 
bullet Automatically link incoming messages to contacts 
bullet Include attachments, such as files and merge documents, with your messages 
bullet Establish multiple e-mail accounts for each user
bullet Record e-mail activities in the Activity Manager automatically 
bullet Send locally or process through Automation Server 
bullet Filters 
bullet User-defined folders 
bullet Extensive search
bullet Address book 

FAXING CAPABILITIES.

bullet Fully integrated faxing system 
bullet Send immediate faxes to individual contacts or to all contacts in a filter (broadcast or batch fax) 
bullet Include merge fields in all pages being faxed 
bullet Extensive fax preferences to customize faxing 
bullet Fax locally or from a dedicated server 
bullet Multiple servers and queues 
bullet Support for unlimited servers processing faxes, with up to eight fax modems per server 
bullet Links with the Activity Manager and contact records for fax history tracking 
bullet Fax TeleMagic reports 
bullet Fax maintenance for faxes sent locally 
 
bullet Fax external documents generated in other applications 
bullet Fax documents using any of the supported word processors and automatically selects the correct word processor for each document

DATA SYNCHRONIZATION SERVER (DSS).

bullet Unparalleled power combined with one-click synchronization provides both flexibility and ease-of-use 
bullet Create unlimited remote and satellite sites - each with unique settings 
bullet Easily change the record set any site receives 
bullet Only synchronize the data each site needs to see for maximum data security 
bullet Control which fields in which records are included in synchronization for any site 
bullet Synchronize Activities and activity permissions, Contact records, Database structure changes, E-mail, Filters, Indexes, List boxes, OLE fields, Preferences, Program updates, Screen design changes, Security and Users 
bullet Powerful administrative assistance through DSS 
bullet Automatic program updates and upgrades to all sites 
bullet Changes to databases are automatically transferred and updated at all sites 
bullet Maintain personnel for sites anywhere in the world from one central location 
bullet Control security at the remote sites, even assign users to a group remotely 
bullet Create user preferences in the central location and copy them to users at remote sites 
bullet Update each field using pre-defined rules and further qualify the selected field rule by creating a user-defined expression that provides the user total control 
bullet Save data that is being replaced in any memo field 
bullet Create scripts to automate processing at the remote sites - synchronization at remote sites is as simple as clicking an icon 

 

 

 

Certified from 1987 on TeleMagic - Top 10 TeleMagic Reseller!

Call now for help: 888-999-8741 x1241

Local or remote assistance

 

TeleMagic for DOS Versions 11 and higher (single or multiuser)

TeleMagic for Windows Versions 1 and higher (single or multiuser)

 

Convert from TeleMagic to your CRM of choice

Convert to TeleMagic from your current contact manager

 

bullet Create servers at the central site to control what occurs when you select to process 
bullet Have multiple servers processing simultaneously for high volume synchronization 
bullet Set up continuous synchronization at the server - changes can be exchanged between sites within minutes 
bullet Choose to automatically transfer packets using TeleMagic’s e-mail or FTP transfer 

STRATEGIC PARTNERS (Third Party Products).

bullet Links to numerous accounting applications 
bullet CTI integration and call center management 
bullet Receivable and inventory tracking 
bullet Bid and Proposal Order entry system 
bullet Candidate search and proposal generation for placement agencies
bullet Newspaper and magazine template to assist sales and production of ads 
bullet Planning guide for database design 
bullet Campaign Management 
bullet Real estate prospecting and contract management system 
bullet Sales Tracker 
bullet And More 

SYSTEM REQUIREMENTS. Minimum hardware requirements: IBM-compatible, Pentium 133 with 32 MB of RAM; VGA screen with 640x480 resolution and 64 MB of free disk space. Recommended: Pentium 200 with 64 MB of RAM and 64 MB of free disk space.

OPTIONAL SUPPORT: Class 1 or 2 FaxModem or other serial-attached phone dialer. Printer access through Windows printer setup. Wireless Messaging access to a carrier terminal that supports modem transmission.

SOFTWARE: Microsoft Windows 98, 2000, XP Pro, Vista Pro

 

 

   
 

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